What we do
We empower you, your team members and managers to excel in developing high impact communication skills, persuasive presentation skills and provide an exceptional customer experience in order to retain your customers
We create outstanding ambassadors for your company who understand the company vision, represent the core values and are interested in the success of the company.
We believe that learning experiences should be engaging, enjoyable and experiential, utilising all senses to allow for different preferences.
Welcome! I’m Steve Catchick. I’ve had a varied career, starting in the Army (REME) at the tender age of 16 as an electronics engineer. Since then as a customer service engineer, an account manager and as a speaker, trainer and coach.
Whilst at IBM I delivered training to the sales team, designed and delivered a successful customer care programme for the engineers, and help desks, and presentation skills training for managers and teams
I finally launched out on my own as a Speaker, trainer and coach, initially running a franchise providing business training and mentoring for business owners. I now speak at events and conferences, deliver masterclasses and coach managers and teams on high impact communication, sales through service, and powerful persuasive presenting
I am a member of The Professional Speaking Association, (past President for the Thames Valley Region in Reading 2016-2017), a Distinguished Toastmasterand past Division Governor for Toastmasters International, and oh yes, also a clinical hypno-therapist and NLP trainer.