Steve delivers business and conference speeches on persuasive presentations, high impact communication, and sales through service. He helps his audience make an impact through both verbal and non-verbal communication and build trusting relationships, developing an exceptional customer experience, and does this in an engaging manner.
He is available to speak at your event on the following (but not limited to) topics, which will be adapted to your requirements:
What would it be like if everyone in your organisation were advocates, or Secret Ambassadors? If your churn rate was drastically reduced? What would that do for your turnover and profit if the customer experience was so outstanding that customers become raving fans. In today’s competitive marketplace the customer experience is the current playing field.
This talk is designed to help you:
Would you like to make an engaging, powerful and persuasive presentation? Presenting with power and persuasion is an essential business skill. Those who have mastered the skill advance their career, their business and their brand.
If you need to learn how to construct and deliver compelling and engaging presentations, and go from good to great, then this is for you. You will learn:
You only have an instant to make a good first impression and grab an audience’s attention, and have them sit up and take notice.
This inter-active talk, aimed at all levels, shows how you can engage and captivate an audience and make an immediate impact, and maintain it through the speech:
The ability to handle unexpected situations is an important aspect of leadership, business communications and personal brand, whether they be answering tough questions, or being given just a few minutes notice to prepare and deliver a presentation to the board, shareholders, customers or your team?
This inter-active talk, which can be delivered as a 30-minute talk, or a 60 – 90-minute inter-active workshop, will help you learn how to: –